Nondiscrimination Policy

Discrimination is against the law. New Britain Surgery Center complies with federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disability or sex. We do not exclude people or treat them differently because of race, color, national origin, disability or sex.

Communications Disabilities

We provide free aids and services to people with disabilities to communicate effectively with us. These include:

• Qualified sign language interpreters
• Free language services to people whose primary language is not English, such as qualified interpreters, and information written in other languages.
• Please let your surgeon’s office know if you will require any of these services

 

If you believe New Britain Surgery Center has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with

Megan Hutchinson, Civil Rights Coordinator
New Britain Surgery Center
1200 Manor Drive Suite 40
Chalfont, PA 18914
Fax 215-997-0677
Email:  mhutchinson@nbsurg.com

If you choose to file a grievance, you may do so in person or by mail, fax or email. If you need help filing a grievance, Megan Hutchinson, Section 1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights portal, at:

https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F
HHH Building, Washington, DC 20201
1-800-868-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Source: HHS Office for Civil Rights

Language Assistance Services are available to you at New Britain Surgery Center free of charge. To obtain services call 1-800-305-9673.